Ordering repeat Prescriptions

Repeat prescriptions can be ordered in the following ways:
  • Order online using the NHS app or via Patient Access
  • Put your repeat prescription request slip in the box at reception
  • Telephone the surgery on the repeat prescription line on 0191 2428240 - Please leave clear and concise details of your name, date of birth, address and telephone number as well as the medication name and strength. If you choose to order your repeat medication via telephone, please leave 48 hours for your request to be processed.

    We cannot ensure prescriptions are processed if we do not have the above details completed accurately every time. All of these details are available on your current prescription.

In the interest of patient safety, we would encourage patients to take advantage of online services to order their repeat medication where possible.

We no longer offer the facility to order prescriptions via email or fax

Electronic Prescribing Service

The surgery is now using the Electronic Prescribing Service. This service allows you to choose a chosen pharmacy for your prescriptions to go to. You will still need to put the request for any medication in as normal but instead of collecting the prescription from the surgery, 48 hours upon receipt of your request it will be at your chosen pharmacy for you. When requesting medication, please ensure you have provided us with the name of your nominated pharmacy. For more information, please speak to a receptionist or call 0191 2324274.

City Centre Surgery

7 Saville Place, Newcastle upon Tyne NE1 8DQ

Telephone 0191 2324274

Surgery opening hours

7:00am - 8:00pm Monday
7:00am - 6:30pm Tuesday and Wednesday
7:00am - 5:00pm Thursday
7:00am - 6:30pm Friday
Closed on Saturday and Sunday

Phone lines open

8:00am - 6:00pm Mon, Tue, Wed and Fri
8:00 am -1:00pm Thu

Branch Surgery

Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BS

Telephone 0191 2869240

Surgery opening hours

8:00am - 6:30pm - Monday
7:00am - 6:30pm - Tuesday
7:00am - 6:30pm - Wednesday
8:00am - 1:00pm - Thursday
8:00am - 6:30pm - Friday
Closed on Saturday and Sunday

Phone lines open

8:00am - 6:00pm Mon, Tue, Wed and Fri
8:00 am -1:00pm Thu