As from April 2015, practices are required under their contract with NHS England to allocate a named GP to all patients, who will have overall responsibility for the care and support that our surgery provides for them.
HOWEVER, you can still see the GP of your choice, whenever you need to see a doctor – you don’t have to see your named accountable GP if you prefer not to.
New patients will be informed of their accountable GP on registration.
We are currently looking for patients to join our Patient Participation Group to help us improve how we provide care and service to everyone. The group needs to be a broad cross-section of patients by way of age, ethnicity etc.
If you are interested in joining our group or to find out more about TyneHealth, please download and complete our leaflet and return to our Saville Place or Newbiggin Hall surgeries.
Join our group
We asked patients to complete a patient satisfaction survey to help us improve the services we offer and to get your views on local Accident and Emergency Services. We were absolutely delighted with the response we received.
We know the last thing on your mind is sickness or health but registering with a Doctor is just as important as enrolling on your course.
Don’t wait until you are ill to register with a Medical Practice. Register with SAVILLE MEDICAL GROUP today!
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Care Quality Commission (CQC) inspection
We have been notified that the practice are being inspected again by CQC on Tuesday 13th October 2015 from 9.00am to 4.30pm. The CQC team will be in and around the practice reviewing what we do and asking how we do things. They will also want to speak to patients whilst you are waiting, to see how you feel we manage your care and your experience.
There are experience cards in our reception so if you wish to fill one out then please do so.
This will be kept confidential.
Thank you for your help and patience with this matter.